Welcome to Ourolux's Hotline

Thank you for contacting us. This channel was developed so that different situations may be reported to our company.

This Hotline is managed by an independent company, KPMG Brazil, that possesses the required experience so that information about situations such as misconduct, fraud and resource deviation can be reported in a safe manner and, if so wished, anonymous. We assure absolute secrecy of data received through this channel and the adequate treatment of each reported situation.

Submit your report

We are here to listen to you. Be it identified or anonymous, feel safe to register all the facts that must be acknowledged by our company. We will receive and treat all information in a responsible and ethical way. Oh, and do not forget to write down your support ticket to follow the complaint.

Submit report

Follow your report

Would you like to know your report status? Click the box below, input the support ticket and see the information that will appear on the screen. You can also add new information, documents, photos, and videos, as well as respond to questions made by us to ease the conclusion.

Follow report

Code of Ethics

We highlight it will not be permitted nor tolerated any retaliation against employees, suppliers, and clients that, in good faith, report illegal conduct, contrary to Code of Ethics guidelines. It is of your responsibility any information hereby reported, therefore, it is important to verify if such situation refers to Code of Ethics breach.

Access the Code of Ethics

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